For any maintenance issues with our Hoshizaki Ice makers please contact the local technical support team or local service rep.                       

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Our qualified technicians will give full maintenance to all ice and water vending machines in your area. Our prevention system will alert our technicians via cellular/wireless systems to prevent issues. Our 24-hour monitoring unit will be able to dispatch a technician within a reasonable amount of time to address any issues with the water vending machine or water store equipment.

Before any machines get out of our manufacturing site, a unique identifier gets place on the machine. This identifier enables us to see in detail all the components of the machine via our technical support page. We can tell you in detail every part number in the machine and the status of the components if the machine is equipped with our Remote Internet System.

Our technicians can remotely identify issues as part replacements base on the machine usage and alerts from the internal electronic board.

Download our maintenance schedule: File